Maler-Teamet.dk ApS may contact everyone who has called us, sent us an SMS, ordered an offer or contacted us via maler-teamet.dk.
It is thus subordinate whether you as a user provide us with your personal data via a telephone call, via a form on maler-teamet.dk, a campaign form on e.g. social media or otherwise. We treat all personal data confidentiality, in accordance with the EU’s data protection regulation. and in accordance with this Privacy and Personal Data Policy.
1. Contact information for the data controller
Maler-Teamet is the data controller for the processing of the personal data that we have received from you. Here are our contact details:
Tel. 27 12 41 87
2. Description of the use of personal data
If you have not contacted us within the last 5 years or been a customer, supplier or business partner with us in the last 5 years, we will delete your personal data, your mobile phone no. etc. in our database. However, we strive to, every year at the beginning of the year. to clean up SMS messages, emails and delete unnecessary personal data on our server, local drive and cloud drive.
2.1. When you use our contact form
When you contact us via a contact form on our website, we register the following personal data about you:
- Your telephone no.
- Your mail
- Whether you want an offer or something else
- Possibly, the number of m2 that you need to renovate
- Description of your painting project
In order to be able to provide the best service for you when you have used our contact form, you accept that we or one of our partners must return with an answer to your inquiry via email, SMS or by calling you.
2.2. When you use our Get an offer form
When you contact us via the order offer form on our website, we register the following personal data about you:
- First name
- Your last name
- Your telephone no.
- Your mail
- Address, postal code and city where the renovation is to take place
- Whether you want an offer, a collaboration or something else
- Whether you address your as private, business or public
- Type of painting work you require
- Number of m2 you must have renovated
- Type of home or building needs to be renovated
- Who is the administrator of the property
- Description of the painting task
- Optionally attached picture of the things that you need to have renovated
In order to be able to provide the best service for you when you have used our order offer form, you accept that we or one of our partners must return with an answer to your inquiry via email, SMS or by calling you.
2.3. When you call or send an SMS
When you call us or send us an SMS, you give us permission to call you back or send you an SMS back. If you contact us by telephone regarding an offer, we will normally ask you to use our order offer form on the website, so that we can provide a concrete offer. If you contact us by phone about a major special task or an interesting collaboration on painting work, we will get back to you by calling you or sending you a text message back.
When you call us or send us an SMS, you hereby accept our terms and conditions for us to contact you on the specified mobile phone number.
2.4. Personal data in relation to customer relations, supplier relations, cooperation relations
Maler-Teamet collects and stores contact information on contact persons at customers, suppliers and business partners. This is done to ensure normal operation of the company, so we e.g. can communicate with customers, suppliers and business partners. Personal data is also used as a reference in connection with invoicing and payment to and from customers, suppliers and business partners.
Maler-Teamet undertakes to delete your personal data, e-mails etc. no later than 5 years after the customer relationship, supplier relationship or collaboration relationship has ended. This is in accordance with current legislation. However, we endeavor every year at the beginning of the year to clean up emails and delete unnecessary personal data on our server, local drive and cloud drive.
3. Other recipients of personal data
Maler-Teamet does not sell your personal data to third parties, and we do not transfer your personal data to third parties in Denmark or abroad. We do not publish your personal data unless we have an authorization to do so in a specific context.
Maler-teamet.dk is hosted by Wannafind, which acts as our data processor.
All personal data that you provide on our website will be stored in Wannafind’s data centres. Wannafind does not have any permission to transfer the collected personal data to countries outside the EU/EEA. You can read more about the data processing agreement applicable to Wannafind in Wannafind’s terms and conditions.
Maler-Teamet reserves the right to grant access to personal data for our website developer Seomondo ApS and their external consultants. These suppliers are data processors and in certain cases process personal data in relation to their provision of services to and for us. Our data processors only process personal data when necessary and in accordance with the legal requirements for data processors.
5. Your rights
If you are registered with us with personal data, you have a number of rights, which we must ensure fulfillment of at all times. You have the right to request the following from us:
- To access and correct or change your personal data
- To have personal data deleted (right to be forgotten)
If you no longer want Maler-Teamet to process your personal data or for us to limit the processing of your personal data, you can also send us a request to this effect via our contact form.
However, we point out that if you are or have been a customer, there are certain legal requirements that we must be able to meet. According to accounting legislation, we must keep your information for 5 years from the end of the financial year. Therefore, by law, there will be certain deadlines for when you, as a former customer of Maler Teamet, can have your personal data deleted from us.
If there is a data leak that includes your personal data, Maler-Teamet is obliged to inform you about it. If a data leak occurs at our hosting provider Wannafind, we reserve the right that Wannafind has informed us of this data leak.
Both the hosting company Wannafind and our website supplier Seomondo aim to keep the maler-teamet.dk website and server as well protected against hacker attacks as possible. This happens i.a. by continuous updating of the CMS system, the PHP version and plug-ins for the website as well as continuous monitoring of various types of possible hacker attacks.
If you are dissatisfied with the way Maler-Teamet processes your personal data, you also have the option to complain to the Data Protection Authority. You can read more about data protection on the Norwegian Data Protection Authority’s website and find contact information here if you wish to make a complaint.